Who we are

Behind Damivas there is a team in charge of product selection, catalog control, customer service, and logistics coordination. We do not operate as a marketplace: we operate as an online store and handle all communication, understanding of your order, and support at every stage.

Our commitment to transparency is designed to meet trust standards (for example, clear shipping and return policies, visible contact information, and defined response times).

Our fashion proposal

At Damivas you will find clothing and fashion accessories (rotating selection). We prefer to maintain a focused catalog instead of “having it all”: we strive for a consistent experience, with products aligned with what we promise on the web.

Shipping and deliveries (Canada)

We currently sell and manage orders for Canada. During checkout, you will see the available methods, shipping costs (if applicable), and estimated timeframe. After purchase, we share tracking information when available according to the selected method and our shipping policy.

• Main sales destination: Canada.
• Costs and timeframes: shown at checkout and in the shipping policy.
• Tracking: provided when the carrier facilitates it.

Recommendation for trust (Google Merchant Center): link your shipping policy here and ensure it matches what appears during checkout and in confirmation emails.

Returns and exchanges

If you need to request a return or after-sales support, we will help you step by step following our return policy. The process must be clear: conditions, timeframes, and how to start the request.

• Start the request by writing to support@damivas.com.
• Include the order number and reason (for example: size, exchange, return).
• We will respond with the applicable instructions according to the current policy.

Important: ensure that your return policy (timeframes, product condition, return costs, refund method) is published and consistent with the actual operation of your store.

Customer service

Company information

Note: if you operate in Canada, check that your legal pages (legal notice, privacy, returns, shipping) correctly reflect your operational structure and company details.

Secure purchase

We work to ensure a reliable experience: protected checkout, secure payment methods, and clear communication about the order. If something does not go as expected, our team is here to support you and resolve it according to the applicable policy.

• Visible prices and costs before payment.
• Accessible contact information.
• Published policies consistent with the service.

Useful links

To strengthen compliance with Google Merchant Center, link from here to your policies (actual URLs on your Shopify):

• Shipping Policy
• Refund and Return Policy
• Privacy Policy
• Terms of Service
• Contact Page

If your paths are different, replace these links with the final ones (for example, /pages/shipping-policy).